1. Provide remote technical support service? 
Our engineers can provide professional technical support services to customers through remote software, such as Teamviewer, Skype, whatsapp etc. 
 
2. Warranty period? 
1 years warranty because of the product quality problems, except for man-made damage.
3. What is your terms of payment? 
A: T/T , Paypal
4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DAP
5. Provide factory repair service? 
If the customer has a problem with the equipment, he can send it back to the factory for
repair. Maintenance is free, but there will be a material charge. 
 
6. What is your terms of packing? 
Generally, we pack our goods in carton boxes . If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.